Account IssuesManage your GearBest account. Areas: Registration, Login & Password, Address Book, Coupons, GB Points & GB Wallet
Order & Shipping IssuesManage your GearBest orders. Areas: Change Orders, Change Product, Change Quantity, Change Address, Change Quantity, Order Cancellation before Shipping, Order Status & Order Tracking.
Payment IssuesLearn about Order Payment and Pricing. Areas: Payment Methods, Payment Verification Process, Pricing Policy & Prices in Different Currencies.
PresaleFind out more before you submit an order. Areas: Product Questions, Shipping & Handling, Wholesale Orders, Dropshipping & Associate (affiliate) Program.
Returns & WarrantyRead about our Terms & Conditions. Areas: Warranty, Refunds, Missing Items, Incorrect Items, Wrong Sizes, Faulty Goods, and DOA handling. Orders, Dropshipping & Associate (affiliate) Program.
From now until 5th Oct, we will have a public holiday. This may delay the response to your messages. We are now putting all our efforts into dealing with our valued customers tickets in the quickest time possible. Please kindly wait patiently for our reply. Thank you.
Welcome to Gearbest.com. Now are now processing the Livechat Service Maintenance. If you are unable to step into the Livechat window, please submit a ticket here: https://support.gearbest.com/ticket/ticket/index Our support center will get back to you within 24 hours.
This maintenance is scheduled to be completed at 24:00 (GMT+8), Sep 2. We would like to express our sincere apology for the inconvenience we caused.