Why Can’t I Use the GB Wallet During the Checkout?
Login and Password Issues
Advice On Shipping Address
How I Use My GB Wallet?
What Does My Order Status Mean?
When Can I receive my order ?
I haven’t received my package 25 business days after shipment.
My Order Should be already canceled. Why is it Still Processing ?
GearBest Does Not Accept My Credit Card!
I Want to Change Payment Method for My Order
Why Do I Need To "Verify" My Payment?
Can I View Prices in My Currency?
What is GearBest Affiliate Program?
Can Expedited/standard Shipping Be Cheaper than flat rate shipping?
What Shipping Method Do you Use?
Do I Have To Pay Any Sales Taxes or Import Duties?
How to Request Warranty (return, repair and refund)?
I Have Returned My Products Have You Received Them?
Important Warranty Reminders
What Is GearBest Return Address?
Welcome to our fantastic new Support Center!
Enjoy the very best customer service.
We reply within 24 hours. We are open 24/7.
Communicate with our GearBest LiveChat Support operators